Frequently Asked Questions
Find answers to common questions about your sleep experience
What materials are used in Sleep Sutera products?
We use premium, hypoallergenic materials including 100% mulberry silk and orthopedic memory foam designed for maximum breathability and support.
How do I clean my Sleep Sutera pillowcase?
To preserve the silk fibers, we recommend hand washing in cold water with a pH-neutral detergent or machine washing on a delicate cycle in a mesh bag.
Are your products suitable for side sleepers?
Yes, our pillows are ergonomically designed to provide spinal alignment and pressure relief for side, back, and stomach sleepers alike.
Do you offer a trial period?
We offer a 30-night sleep trial. If you are not completely satisfied with your rest, you can return your product for a full refund.
Is the memory foam CertiPUR-US® certified?
Absolutely. All our foam products are certified to be free from harmful chemicals, heavy metals, and low VOC emissions.
How long does it take for the pillow to expand?
After unboxing, please allow 24 to 48 hours for the memory foam to fully expand to its original shape and size.